“Business Etiquette in the United States” Program
Your Employees Must Play the “Part” to Succeed—That’s Where We Come In
The American business market is becoming more casual, while at the same time expanding to more corners of the globe than ever before. These factors create an increased demand for businesses to take a proactive approach in etiquette training.
The program includes the following points:
- The message your attitude sends
- Understanding and using body language
- The power of words
- Listening skills – your secret weapon
- Verbal communication
- What’s in a name?
- Your handshake –the ultimate greeting
- Business introductions
- Business card usage
- Telephone skills
- Effective and professional e-mails
- Networking skills
- Visiting clients at their offices
- When clients visit you at your office
- Pleasing the customer
- Executive etiquette
- Effective meetings
- Office etiquette
- In the office kitchen
- You and your coworkers
- Business travel
I Need Something Else
No company is quite like yours. So, if you have a training need that demands a highly-specific solution, we can help. Customization allows you to align your company’s unique goals to the training.
One-on-One Confidential Training:
This training may be delivered in a variety of ways, including over the telephone or online.
Minor Adjustment:
Includes course name changes, minor searchable terminology changes and addition of logos.
Tailored Training:
Modify our courses to address your organization's specific needs, including modification of role playing and other exercises, cosmetic and terminology changes. Our pre-training analysis aligns course content, activities and examples with your organization's strategies, culture, and objectives to deliver a program tailored just for you.
Customized Training:
For more specific or complex training initiatives, our design team can assess your organization's needs, then create a learning solution that is uniquely yours to help you achieve your business goals.
New Development:
Newly created material to meet your objectives.
